Frequently asked questions
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What is Sollecito for?
Sollecito helps freelancers and small businesses track overdue invoices, estimate late-payment interest, and draft professional reminders.
Which rules apply in the United Kingdom?
For business-to-business debts, statutory interest may be claimed under the Late Payment of Commercial Debts (Interest) Act 1998: 8% above the Bank of England base rate, plus fixed compensation of £40, £70 or £100 depending on the debt. Always check the current rate and your entitlement.
What is the difference between the free and Pro plans?
The free plan covers one active invoice. Pro lets you manage more invoices and track your reminders. Check the terms shown before subscribing.
Are reminder e-mails sent automatically?
No. You prepare and edit a reminder, then open it in your mail app to send it yourself. Generating a reminder is not the same as sending one.
Can I cancel my subscription?
Yes. You can cancel Pro from your account settings; access normally continues until the end of the period you have paid for. See the refund policy for specific cases.
How is my data protected?
Traffic uses TLS, passwords are stored as hashes, and access to invoices is limited to the owning account. Payments are processed by Stripe.